Frequently Asked Questions

  • How is Spring different than other platforms?

    With sophisticated discovery mechanisms, donors can easily find causes they're interested in, fully engage with the organizations and people they're impacting, and organizations can raise funds from a...

  • How do I receive my Shiba NFT?

    There are two ways to claim your Shiba. One is right after donation. If the user is signed in he/she will be able to claim the shiba at the confirmation/thank you page of a donation. The user can also...

  • Can I donate with a credit card?

    Currently we only accept the cryptocurrency Ether (ETH) donations. We may accept additional types of currency such as BTC, USD, etc. in the near future. To nominate a type of currency, please contact ...

  • What is a Web3 Wallet? What are some examples?

    A web3 wallet is software that allows you to access web 3.0. Examples include, sending/receiving Ethereum, interacting with smart contracts, and playing with Dapps such as Metamask, Toshi, and Parity....

  • How can I be featured on your platform?

    If you are a registered 501(c) organization, you are eligible to raise funds on Spring. Please reach out to us here: [email protected]

  • Can I donate from an exchange address?

    Yes, you can donate funds from an exchange wallet. If you donate from an exchange address, and want to receive your NFT, you will need to follow the instructions on the donation prompt....

  • Who can raise funds on Spring?

    Our initial crowdfunding system is open only to registered 501(c) organizations to raise funds. WeTrust in the future will expand the platform to include a wider variety of groups and people seeking t...

  • Can I donate anonymously?

    Yes, even large donors have the option to remain 100% anonymous in their donation. However, if you want to receive a tax-deductible receipt, you need to reveal your identity (privately) with only the ...

  • How are donation addresses generated?

    Ethereum wallet addresses provided on Spring are generated independently by each charity, for posting on Spring. WeTrust does not generate addresses for the organization....

  • Where does my donation go?

    When you donate to an Ethereum address listed on a Spring landing page, funds are transferred directly to an address controlled by the receiving organization. WeTrust does not hold or control any of t...